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OUR RESERVATIONS POLICY

Reservations

Deposits

Final Payment

Grand Canyon
Conservation Fund

Cancellations

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0"One Trip Per Year"

The National Park Service has mandated that no recreational user may participate on more than one recreational trip through any part of the Grand Canyon from Lees Ferry to Diamond Creek of the Colorado river within any given calendar year.

Reservations for any of our scheduled river trips may be requested by telephone or personal visit to our Flagstaff office.

In Arizona telephone 928-526-0924, outside Arizona telephone 800-525-0924, FAX number is 928-527-9398.

Space is not confirmed until we receive full deposit. If this deposit isn't received within 10 days of the reservation request, we must in fairness consider the request cancelled so we can offer the space to others.

TRIP SCHEDULE -
2010 RATES & DATES

TRIP SCHEDULE - 2011 RATES & DATES

DEPOSITS


-Individual reservations—each person’s deposit includes a $50 booking fee. If you cancel your trip more than 90 days prior to the trip departure, the $50 per person fee will be forfeited. If you do not cancel your trip, this booking fee is credited to your full fare.

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FINAL PAYMENT

9The balance of each fare (after deposit) is due in our office by the 90th day before your scheduled river trip starting date. If we haven’t received that balance by the end of that day, we will consider your reservation cancelled by you and offer the space to others.

When you reserve space, if fewer than 90 days remain before the starting date you are requesting, payment of the entire fare is required to make each reservation.

If you have paid your reservation deposit and then fail to remit the balance of your fare when due (on or before the 90th day prior to your trip departure date), we will consider your reservation request to have been cancelled by you. We may then resell your space(s) and retain your reservation deposit.

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GRAND CANYON CONSERVATION FUND

Canyoneers is proud to be a participant in the Grand Canyon Conservation Fund and will add an optional $1 per day to all fares. This money is donated to the Grand Canyon Conservation Fund who distributes the funds to worthy non-profit organizations. This money is used for research and protection of the Grand Canyon and is also used to provide access to the river for persons with disabilities. If you do not wish to contribute to this fund, you may deduct this fee from the total due. For further information on the Grand Canyon Conservation Fund and recent recipients see http://www.gcroa.org/Pages/gccfund.htm.

CANCELLATIONS


=Your reservation deposit & any additional payments, less the booking fee explained above, will be refunded to you if we receive your written cancellation notice in our office on or before the 90th day in advance of your scheduled river trip starting date. Trips specifying a nonrefundable deposit or nonrefundable full payment are the exception to this policy.

Also, on or before that 90th day, all reservation deposits and other payments you have made to us may be transferable to another trip date (if space is available) for you, or for some other person you designate—but only for a different river trip that same river season. However, if you pass this 90th day and then ask us to rebook you or your designee to a different date (and if we agree to such transfer) on which the 90th day deadline hasn’t yet passed, your payments are still forfeited to us if you then cancel the new date, even if cancellation is outside the new 90th day deadline. A new reservation deposit is then required to book a space within that same season or in another season.

We have found this policy necessary so that we have enough remaining time to try making cancelled spaces available to others, and to protect ourselves financially when spaces go unsold due to such cancellations. Of course, if you refill your own space and receive reimbursement directly from your replacement passenger, there is no penalty.
1If you have paid your reservation deposit and then fail to remit the balance of your fare when due (on or before the 90th day prior to your trip departure date), we will consider your reservation request to have been cancelled by you. We may then resell your space(s) and retain your reservation deposit.

Canyoneers, Inc., reserves the right to cancel any trip because of weather or water conditions, insufficient bookings, or any other conditions that would, in our opinion, affect the enjoyability of the trip. If we cancel for any reason, we will refund all river deposits and fare balances you’ve paid us regardless of payment date. Canyoneers, Inc., is not responsible for any other payments you may have made such as air fare, car rental, or hotel reservations.

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Canyoneers, Inc. is an authorized concessioner of the National Park Service

© 2003-2010 Canyoneers, Inc., PO BOX 2997, Flagstaff, AZ 86003
PHONE: 800-525-0924 or 928-526-0924